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1:1 support....

Last post 12-06-2008, 5:47 AM by Masyitah. 35 replies.
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  •  10-31-2008, 12:14 PM 239890

    1:1 support....

    i guess there are not enough posts about that.....
    seriously Ntreev/GMs.... when we got a problem with ask GMs to help....most of the time u asnwer by "report in 1:1 support" we all know that this 1:1 support fail.....i asked a gm i dont remember who but i asked when will that system start work....and even he answer and said:    "soon"    >_> exactly how he said.......my friends getting banned without reasong....im getting tons of bugs.....and no1 answer us.... what do every1 expect us to do >_>?

  •  10-31-2008, 1:58 PM 239914 in reply to 239890

    Re: 1:1 support....

    YEA THATS SO FAIL My account got deleted and now i want back it via 1:1 Support But THEY DONT ANSWER 2 months

     

    AND im so mad cuz i cant get my regret boxes GUN! Cuz my char deleted and cant open boxes with lvl 20 I love you!!!!

    PLEASE do something:S im so nervous! 

  •  10-31-2008, 1:59 PM 239915 in reply to 239914

    Re: 1:1 support....

    U exect what to do:O..hmm

    dunno what to do good..but

    bad thing we can spam with macro mouse recoders and spam them:S with letters!:D im really nervous 

  •  11-01-2008, 10:24 AM 240091 in reply to 239915

    Re: 1:1 support....

    i hope we all will get answer soon >_>.............
  •  11-02-2008, 9:03 PM 240597 in reply to 240091

    Re: 1:1 support....

    Good luck on that.  My 1:1's from June 24th are still unanswered.  I was even asked, by them, to send an email to a specified address and guaranteed a response; it's now been a month and I've not received anything in response.


    New MMO - Trapster Online
  •  11-03-2008, 1:06 AM 240636 in reply to 240597

    Re: 1:1 support....

    i Spam them ..leaved auto keyboard mouse macro to send them same letter

    got like 74 pages of 14x letters:D still unaswered all:D:D:D: 

  •  11-03-2008, 1:32 AM 240644 in reply to 240636

    Re: 1:1 support....

    Somehow I don't think spamming them will help any.  I've given up on contacting them; they have about 6 different ways to contact me and I check my 1:1's from time to time to see if they've been answered.  It's unfortunate... we had a lot we could accomplish too.


    New MMO - Trapster Online
  •  11-03-2008, 6:43 AM 240684 in reply to 240644

    Re: 1:1 support....

    i really hope they will start doing something and soon >_>..........or TO will die in a very short time,....
  •  11-03-2008, 10:20 AM 240711 in reply to 240684

    Re: 1:1 support....

    We are currently answering 1:1s.

     

    Unfortunately, this is a long and arduous process as we have a backlog to work through.

     

    I assure you, we are working as fast as we can to solve this problem.

     

    Thank you for your patience.

     

    *Huggles*

    ~Grimm~


  •  11-03-2008, 12:16 PM 240736 in reply to 240711

    • HakiriChan is not online. Last active: 06 Jan 2009, 12:26 AM HakiriChan
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    Re: 1:1 support....

    GMGrimm:

    We are currently answering 1:1s.

     

    Unfortunately, this is a long and arduous process as we have a backlog to work through.

     

    I assure you, we are working as fast as we can to solve this problem.

     

    Thank you for your patience.

     

    *Huggles*

    ~Grimm~

    yeah sure we can bet on it ........

    Don't click here!
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