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I apparently didn't recharge..

Last post 09-09-2008, 7:18 PM by Pit. 2 replies.
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  •  09-08-2008, 10:13 PM 220228

    I apparently didn't recharge..

    As the title states, I supposedly didn't recharge a while ago when i tried to add fifteen dollars to my mule. I went and left the page up for sometime that Is supposed to let me know it all went through, 'all clear' from what I saw. I discovered the problem when I log into the character and see he only has two thousand from a previous event. I waited, checked again, nothing. Logged out, back into my main for a bit to see he somehow got three thousand points of out the air to the twenty I put on him awhile ago. Went back to my mule and still nothing, so I checked his history and that stated he'd never charged. Unless I didn't hit 'proceed' at the end  there's a serious problem afoot. I know accidents happen , this isn't the first time it has happening in the history of charging, and i don't need a speedy fix. I plan to try again with the minimum amount to ensure all is well.

     

    If this has happened to anyone else and your problem was remedied without he aid of gm help, could you share what happened? I want to eliminate all possibilities before I come to the conclusion that the points somehow were sent to someone other person.

  •  09-08-2008, 10:20 PM 220229 in reply to 220228

    Re: I apparently didn't recharge..

    I think I know what you mean, recently I recharged on my main as well, and the points didn't show up, I checked my recharge history and it did not list any recent recharge on my account, however when I checked my bank account, I found a listing on my statement saying I had indeed recharged that day.  The points finally showed up sometime between 30 and 60min later, I lost track of time, best suggestion I can offer is wait a while, and see, if they haven't shown up within an hour to an hour and a half, you may want to report it, I don't know if anyone else has experienced longer delays between recharge and the reception of points, but it may have happened.

    Today I shall be meeting with interference, ingratitude, insolence, disloyalty, ill-will, and selfishness-all of them due to the offenders' ignorance of what is good and evil.
    -Marcus Aurelius
  •  09-09-2008, 7:18 PM 220576 in reply to 220229

    Re: I apparently didn't recharge..

    Eerie,I charged the last ten I wanted since the five last night worked , but i do  not know  the ten yet. What I find so off is my main getting a mysterious four  thousand points that , I for a fact I didn't charge to him.Friend of mine mentioned she also got ten thousand across two accounts but never recharged and has not played since early June.
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