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"Can not connect to Update server" questionaire

Last post 15 hours, 10 minutes ago by MEiRidoll. 74 replies.
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  •  07-18-2008, 11:51 AM 192650

    "Can not connect to Update server" questionaire

    Hello Tricksters

    I’m here to let you know that we are looking into the Cannot Connect to Update Server issue.

    Remember that If you are attempting to play from one of the following countries that you will go to the appropriate site to download the version for your region:

    China          Hong Kong          Japan          Macao          South Korea          Taiwan

    To aid us in the resolution of this issue we would like for those of you who have received this error to respond to this post and provide us with the following information. 

    Region

    • Country
    • State/Province
    • County

    Who is your ISP? (Internet Service Provider)

    When did this issue start for you?

    Frequency of occurrence:

    • Does this happen only during certain times?
    • Does this happen more on certain days?

    Please keep posts on topic, including any information you feel may help resolve the issue.

    Thanks,

    Raven



    Read Me for rules!
  •  07-18-2008, 12:21 PM 192664 in reply to 192650

    Re: "Can not connect to Update server" error questionaire

    Alberta,Canada,Calgary

    Shaw internet

    started 2 weeks ago

    i can enter trickster now!

  •  07-18-2008, 3:48 PM 192803 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    U.S.A., Pennsylvania, Lehigh County

    Service Electric

    Happened 3 days ago when I downloaded the game. I havent been able to play it yet...


    "I find your lack of faith... Disturbing..."
  •  07-18-2008, 3:51 PM 192807 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    Can you put somthink in the anouncments about this thread

    or even mention it in X/O to gain wider audionce who may not use the fourm but have/had this problem


    LIES~! You crossed the line. Started your own demise
    [||||||||||'''''''''''''''>--------------(50%)

  •  07-18-2008, 7:55 PM 192951 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    Marilao Bulacan ,Philippines

    Smart broadband INC

    I played trickster before my board  review, i forget the user name. then i created new one after the board exam. this issue started last week and still can't play.

  •  07-19-2008, 6:35 AM 193132 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    sorry but exclude me I chage my connection to wirelees to wire and It works sorry for incoveniece.
  •  07-19-2008, 11:59 AM 193204 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    northern Arkansas centurytel.net approx 7 days down time time was not an issue nor was server load

    issue started after downloading xp  update to change to service pack 3  was in game  abnormal connection error followed by exception error exit the game for a restart and then the cannot connect to server error also while i was experiencing this  the trickster download page was also giving a 404 message as well and the neffy plug in for the patch would not connect as well although the use of a proxy was able to allow me to play the game it would not resolve the download issues

    the normal launcher is currently working again yay thank you  so much for fixing it download page unknown

     

  •  07-20-2008, 11:14 AM 193585 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    san jose california, usa

     DSL/SBC


     what i noticed was it only happened near midnight

     

    basically 4 nights ago i got DCed from trickster at around 12 midnight
    next night it was about  1am , then the following night again at 12 midnight I wasn't even able to access tricksteronline.com... :/

    i thought maybe it was just me, but i asked a friend who plays and another friend who doesn't play trickster to just check the website for me
    the friend who played also got DCed from trickster, and the friend who doesn't play said he couldn't access/connect to the website either



    Zomg!Signatures[requests]
  •  07-22-2008, 6:29 PM 194790 in reply to 192650

    Re: "Can not connect to Update server" questionaire

    *Claps* Yay! I thought this issue was being ignored. I hope we can all get back to playing again soon. =)

     

    Canada, Alberta, Edmonton

    Cablerocket

    The day after I joined things started acting wonky. I think that was about a week ago but I'm not sure. 

     

  •  07-24-2008, 6:23 AM 196017 in reply to 194790

    Re: "Can not connect to Update server" questionaire

    U.S.A, MN, Benton county

    just regular internet explorer

    i can get to the part where it shows game start but after that it shows a pop box that says excptional error

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