1:1 Support Guide v. 3.5

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Top 10 Contributor
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Etesy... it is stickied.. You're posting everywhere...

Top 10 Contributor
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Ok so I think I have figured it out.

There are 2 other ways to report users of a violation other than Submitting a 1:1 Support.

You can use the report abuse function (currently unavailable until further notice)

Or you can report in game. (need more information on this) Simply right clicking the accused name. I need to make sure that it works for both PvP and Dungeons.

If you are unsure about reporting someone, you can simply send a conversation to one of the player forum moderators.

I might look into adding or editing this in as well, such as not posting report on the forum.

I need suggestions people!

Top 10 Contributor
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New things have been added on screenshot! More coming soon!

Not Ranked
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I've read the guide several times, during its continual revamping, its a pretty good guide.

Something that hasn't been mentioned is if they just send you that "copy paste" message, they consider the problem addressed. I'm still waiting on my issues to be dealt with and yet the reports still say "done" beside them, even though one of the reports requires further investigation. How is that "done" in nTreev's eyes. When the problem hasn't even been resolved yet. Its very iritating.

Waiting for winking Amy made by Ferah....

Top 10 Contributor
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Good question. Although they have read and respond to your question or submission, it doesn't necessarily means that they worked on it already. I believe it means that they have responded to you, and will address the situation as professional as they can as soon as they can. If you still have an issue with the same problem 3 days after the response have been made, then yes you can send another one... unless it is an event problem. Usually event problem, they get many reports about it and fixing the codings of it takes awhile. I hope I helped.

Top 75 Contributor
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Posts 2,209

Wh-wh-wh-what! Why does everyone flame at me when I double post and now I stopped, yay me. :D And you tripled post. It's probably because your a Mod. Everyone is nice to a mod.

http://i537.photobucket.com/albums/ff340/zecks1/Sigs/Curse-sig.gif

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I didn't necessarily "triple post" I am simply letting the community know that I have updated. Not necessarily bumping. I just like to see how much progress I have made.

Not Ranked
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 I wanna win more often!  shame

Top 10 Contributor
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I don't see how that relates to the topic, otherwise, do not spam.

Top 75 Contributor
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Posts 2,209

Who stickied this thread? Yourself?

http://i537.photobucket.com/albums/ff340/zecks1/Sigs/Curse-sig.gif

Top 10 Contributor
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I wasn't even a player mod when this thread was stickied. I believe Loki stickied it. However, please get on topic regarding 1:1 Support...

And that means, do not post another post saying. "Ok."

Top 10 Contributor
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3.0 is up everyone!

Top 10 Contributor
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Posts 10,237

SeraphSinger:

Or you can report in game. (need more information on this) Simply right clicking the accused name. I need to make sure that it works for both PvP and Dungeons.

It works in dungeon and pvp alike. Only when you're in-game though. I still suggest sending a 1:1 along with it, because it always helps. ;D

If you already got that, I am sorry. :< I might've missed it. ;-;

~I do what I do, when I choose, why I wish.~  

Top 10 Contributor
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Thank you. Will edit it.

Top 10 Contributor
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Posts 4,584

3.1 is up.

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