Re: How to file a proper Tech Help! report

globalastro — Sat, 26 Jul 2008 15:53:56 GMT

............ why did you post this here?? do you have a tech problem and you decided to just randomly post your specs here? come on, use some common sense please

Re: How to file a proper Tech Help! report

LloydVader — Sat, 26 Jul 2008 15:46:28 GMT

XP home edition version 2002 servicepack 2, Pentium[R] 4 2.40-2.39GHz, GeForce4 MX 440 with AGP8X version 4.18.20.21.15, 256 RAM, DirectX version 9, total size 38.2GB Free space 22.9GB, Advast, none, 2Wire DSL LAN, no, LAN IP, not enough virtual memory

Re: How to file a proper Tech Help! report

zerreth — Tue, 15 Jul 2008 19:13:32 GMT

bumped. This is seriously important.

IMPORTANT! How to file a proper Tech Help! report

zerreth — Mon, 14 Jul 2008 21:15:51 GMT

If your game constantly crashes or is having problems loading anything, or is restarting your computer for no reason, here's how to write a post that helps both you and those trying to help you.

System Specifications: This is VERY important. We (the community willing to help) need to know about your computer. All the information can easily be found by going to start-->run-->dxdiag-->yes

We generally need the following information:

Operating System, Processor type/speed, Video card, video driver version, Total RAM (Memory), Direct X version

Next go to My Computer, right click the C: harddrive and click properties. What we need to know is the Used space and free space and how long you've had that computer.

Next, we need some networking information.

1. What anti-virus are you using?

2. What firewall are you using?

3. If you use a router, which type?

3a. Did you portforward? If no, refer to 3b.

3b. Did you set the router to DMZ the LAN IP?

FINALLY, your report on what happened.

Give us a detailed explanation of what happened before the error occurred.

If possible screenshot it. To do this, you must press "PrtScn" on the top right of your keyboard, open Paint and press ctrl+V. Then save and upload to photobucket and paste it in the report.

If not, get a piece of paper and write down the EXACT error as well as the error message.

If you follow these steps, we all can help you fix your problem MUCH, MUCH faster.

Technical Issues

Re: How to file a proper Tech Help! report

Re: How to file a proper Tech Help! report

Re: How to file a proper Tech Help! report

IMPORTANT! How to file a proper Tech Help! report