During play, my jumo button will randomly stopped working. At first I thought it was my laptop, so I switched to custom controls and used a different button for jumping, and it still didn't work. The only thing that seems to solve this is restarting the game client.

I tried using the 1:1 support, and it's been over a month with no response. Please help me with this situation, I believe it to be a flaw in client control rather than my computer...

Is there anyone that can help me? Because I'm getting really ticked and really close to quitting this game. I'm sick of having to leave dungeons and exit the game.

You should try re-patching.. I've never seen such a problem occurring to anyone else.

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Much <3 to Kiddy~